Privacy Policy

1

Welcome to Aikya Fertility & Research Centre

By accessing or using our website and services, you agree to comply with the following terms and conditions. These terms govern your relationship with Aikya Fertility & Research Centre, a leading NABH Accredited fertility clinic in Bangalore.

We reserve the right to modify these terms at any time without prior notice. Continued use of our site following any changes signifies your acceptance of the updated terms.

2

Online Payments & Transaction Policy

To provide a seamless experience for our patients, our website offers online payment options for specific fertility services and appointment bookings.

  • Third-Party Gateways: Payments are processed through secure third-party gateways. When you choose to pay online, you may be redirected to these external platforms.

  • Liability: This transaction is governed solely by the terms and privacy policy of the third-party provider. Aikya Fertility Centre is not liable for any loss, damage, or decline of authorization arising from these transactions.

3

Cancellation & Refund Policy

Our refund policy is designed to be transparent and is applicable exclusively to online payments made for booking appointments through our website.

  • User-Initiated Cancellation: If you cancel an appointment, the refund process will be initiated based on the original payment method.

  • Processing Time: Refunds are typically processed within 15 working days, subject to the terms of the source bank or payment provider.

4

Medical Disclaimer

Important: The content, data, and suggestions available on this website—including information on IVF, IUI, and other treatments—are for informational purposes only.

  • No Doctor-Patient Relationship: The information provided does not create a licensed medical professional/patient relationship between you and Aikya Fertility.

  • Not Medical Advice: This content does not constitute a medical opinion, diagnosis, or treatment plan. Always seek advice from a qualified fertility specialist for your specific medical conditions.

  • Emergencies: In case of a medical emergency, please contact an ambulance, hospital, or doctor immediately.

5

Privacy & User Conduct

Your privacy is paramount to us. By using this website, you agree that any information shared with Aikya Fertility or its medical service providers is subject to our Privacy Policy.

  • User Responsibility: You are solely responsible for any content, feedback, or reviews you submit to the website.

  • Rights to Content: Aikya Fertility reserves the right to republish your feedback or ratings across our platforms to help other patients make informed decisions.

  • Communication: You consent to receive communications from us via telephone, email, or SMS regarding your appointments, feedback, or our services.

6

Service Availability & Termination

Aikya Fertility & Research Centre strives to provide consistent access to our information and services. However, we reserve the right to:

  • Modify, suspend, or discontinue any health schemes, diagnostic tests, or website features at any time.

  • Restrict access or terminate your use of the site at our sole discretion without notice.

7

Contact & Grievance Redressal

If you have questions regarding these terms, our services, or your fertility treatment journey, please contact us.

General Inquiries: 📧 aikyafertility@gmail.com

Grievance Officer: For any discrepancies or grievances regarding information processing, please reach out to our Grievance Officer at the email above.

Our Locations:

  • J.P. Nagar Branch: #166, First Floor, 9th Cross, Near Indira Gandhi Circle, 1st Phase, J. P. Nagar, Bengaluru, Karnataka 560078.

  • Raghuvanahalli Branch: Magnum Vista, Kanakapura Main Road, Opp. KSIT College, Bengaluru, Karnataka 560062.

Phone: 📞 +91 98452 61846 | +91 99018 02222